UNIFY SPRINT: Customer Experience

From: $1,200.00

Using this online collaborative toolkit we call a sprint, cross-functional teams will document the customer experience and generate outcomes. To improve the customer experience you’ll need to understand the journey your customers go through. Knowing the customer journey helps you identify issues, find new solutions, and take action on pain points in the journey.

Increase your team’s performance by adding services.

Get expert help for your sprint

Hire Shari Burk, the founder of Vision Platform to accelerate success of a Vision Platform sprint.
Reduce your time to execute. Get insights fast.

Description

Utilize the full sprint. Equip your team to identify the idea data needed, develop a common interview methodology, gather the data, map appropriate stages, uncover insights, develop recommendations, develop an action plan and feedback loops.

To improve the customer experience you’ll need to understand the journey your customers go through. Knowing the customer journey helps you identify issues, find new solutions, and take action on pain points in the journey. Using this online collaborative tool you will document the customer experience and generate outcomes.

 

Watch this video describing the customer journey map tool:

 

Reviews

There are no reviews yet.

Only logged in customers who have purchased this product may leave a review.

Go to Top